|  | | Identify the problem prone areas and time consuming tasks. |
|  | | Reduce the down time and increase the productivity. |
|  | | Set the standard through out the organization. |
|  | | Automate the ICT department and simplify the system administrator's task. |
|  | | Monitoring and controlling cross-platform environment. |
| Salient Features and Benefits: |
| Improve customer productivity by reducing the down time of the desktop. |
| Eliminates the manual process of installing operating systems. |
| Proactive methodology in solving and troubleshooting the IT problems. |
| View the relationship between the resources from a single console. |